“Hong Kong”


More than a number

When Amway releases its annual sales, people focus on the big number,  sales of USD$11.8 billion for 2013, another record for the company.

But we measure our accomplishments in smaller terms – the individual successes of a lot of ones, twos and threes.

Ones, such as Patrice Deibert of the U.S., who has built a thriving Amway business in Japan.

Twos, including Vladimir and Elena Sidorov of Russia, who found an outlet for their entrepreneurial spirit in Amway.

And threes, like Minnie Wen, Li Man Bong and Roy Li of Hong Kong, each of whom started a promising career but wanted more control over their future.

Millions of people like Patrice, Vladimir and Roy are achieving their potential through their Amway businesses.

That’s why our annual sales are more than a number.  They represent the collective achievements of our business owners all over the world, supported by our more than 21,000 employees.

To them, we say thank you, and congratulations on another amazing year.


Confident young trio

Minnie Wen, Li Man Bong and Roy Li are three talented and ambitious young professionals with success in their sights. All were academic standouts at prestigious Hong Kong colleges, with promising starts to their careers.

Minnie and Bong landed positions in Hong Kong’s financial industry, working hard to advance themselves. Roy interned in civil engineering and began pursuing his doctorate.

However, the idea of their own business ventures attracted all three, and each was looking for a way to accelerate their financial security. That interest led them to discover the Amway business opportunity.

Running their own businesses has given these early-in-career professionals greater chances to polish their interpersonal, communication, time management and broader business skills.

That kind of experience is so critical that experts urge students not to wait until graduation to practice skills like leadership, analyzing problems, working in diverse groups and social skills (the face-to-face kind, not the 140-character variety). In fact, many experts say work or professional experience during college can give new grads a job-market advantage.

Direct selling offers people of all life stages the tools to create new income opportunities and develop new skills – an antidote to fears about shrinking job markets. Minnie, Bong and Roy say they have developed confidence and expanded their networks as they share their Amway business experiences with others. And more seasoned business owners have been happy to share their own knowledge and experience with these young stars.


Happy International Women’s Day

Today we mark International Women’s Day, a day celebrated since the early 1900s to note the contributions of women to society.

Two of our distributors from Amway Hong Kong had an opportunity recently to make their own contributions.

 Jolly Tsang and Sammy Lee were invited by the Carnation Women’s Association to conduct leadership training to a group of 30 women in the Eastern District of Hong Kong.

Jolly delivered a powerful and persuasive speech about her personal experience with education, her job search, and her path to success as an Amway distributor. Sammy shared her secret to beauty – inside and out.

Thank you, Jolly and Sammy, for setting a wonderful example of leadership and entrepreneurship for the women you spoke to and for women everywhere. And a special thanks to all the women in our company across the world – employees and business owners alike – for all you do.

(Thank you to Cynthia Chin and Yvonne So of Amway Hong Kong for helping with this story.)


Putting customers first

In the last year, Amway China was recognized for its corporate citizenship efforts and earned honors as a finalist for the US Secretary of State’s prestigious 2011 Award for Corporate Excellence (ACE).

Now, Amway China has become the first direct seller to win the China Best Customer Service Award, widely recognized as the benchmark for corporate customer service.

Haier Group, 360 Buy, China Life Insurance and China Merchants Bank joined Amway China in this elite group of 2012 award winners.

‘Secret Customers’ evaluated the companies by testing more than 30 indicators of customer service through experiences in-store, online and telephone hotlines.

The awards are granted by the China Information Industry Association and China Association of Trade in Services.


Flowers of flame

To Vivian Yuan and Christy Xin, fireworks are flowers of flame floating in the night sky.

Vivian and Christy, who are on assignment from China at Amway World Headquarters, agreed to share that poetic perspective as a preview to the Amway-sponsored 4th of July Family Fireworks celebration Wednesday in Grand Rapids.

Their observations?

Meaning: In Chinese, “fireworks” translates to flowers of flame. In English, it is art works of fire.

History: Fireworks are a blend of ancient science, modern technology, infinite imagination and beautiful wishes. They originated in China over a thousand years ago, and were introduced to the Western world in the 19th century.

Moments: Fireworks are associated with breath-taking moments all over the world. Examples include the July 4th fireworks in the U.S., the fireworks of the walking gigantic footprints at the 2008 Beijing Olympics opening ceremony and fireworks over Sydney Harbour in Australia on New Year’s Eve.

Wherever these events take place, these “blooming flowers” in the sky create happiness reflected through the smiles on our faces, say Vivian and Christy.

We look forward to sharing that happiness with our friends and neighbors in West Michigan this week.


Rooftop crops

Finding a place to plant a garden can be tough in Hong Kong, one of the most densely populated places in the world. You could say it’s another example of having nowhere to go but up.

That’s why school children have been making their way to rooftops and getting their hands dirty planting lettuce, tomatoes and other vegetables as they learn how to care for them and about the benefits of organic and sustainable farming.

Aimed at promoting environmental protection in 18 school districts, the project is organized by Amway Hong Kong in partnership with the Hong Kong Organic Resource Centre of Hong Kong Baptist University.

Organic farming is relatively new in Hong Kong, where groups pushing for environmentally-friendly grown produce didn’t appear until the 1990s.

So far this year, children participating in the program have started organic farms at 10 primary schools in Kuiqing, Dapu, Beiqu, Kowloon and Huang Daxian, among others.

We’re extremely proud to know that our little farmers are spreading the seeds of organic farming among their peers! Check out this photo album on Nutrilite’s Facebook Page.


Making the world a better place

YouTube Direkt

Did you know that Amway employees and distributors have volunteered more than 2.5 million hours to make the communities where they work and live a better place?

Read about our ongoing efforts around the world in the 2011 Amway Global Corporate Citizenship Report published today, or in the Amway One By One blog.  That blog, by the way, was recently honored as the “Best Corporate Social Responsibility” blog by PR News.


Brand new experiences

Our Taiwan and Hong Kong affiliates recently renovated facilities to offer brand-new brand experience centers for our distributors and their customers.

The Amway Kaohsiung Experience Center in Taiwan originally opened in 1987 as the first pick-up center for distributors.  Today it’s a thriving destination  for distributors and customers to experience our  Nutrilite, Artistry and Amway Home brands and products plus learn more about the company and business opportunity.

The Causeway Bay Shop in Hong Kong first opened in 2003. The renovated center has interactive stations where customers can try Artistry skin care and cosmetics or learn which Nutrilite supplements are right for them.

The Hong Kong and Taiwan centers are among more than 600 shops and brand centers around the world that showcase Amway brands and products.


Satisfying customers

As the saying goes, if you don’t take care of your customers, someone else will.

Amway Hong Kong is clearly taking care of customer service, as our affiliate was recently honored by not just one but two organizations for outstanding service. 

Amway was named a “2010 Service Retailer of the Year” by the Mystery Shoppers Programme of the Hong Kong Retail Management Association.  Mystery shoppers visited Amway Hong Kong’s merchandising centers and judged our service in nine key areas. 

And Amway Hong Kong also has earned ISO 9001:2008 accreditation for achieving world-class service standards for after-sale services, home delivery and shop delivery for the eSpring Water Purifier.

Satisfying customers is our goal.  This recognition tells us we’re on our way to achieving it.