“Supply Chain”


Source-Make-Deliver: Vitamin C Plus

Thanks to a new Amway website, anyone can see examples of our products moving through the development process, from the selection of the raw ingredients to the delivery of the finished product to the warehouse.

For example, here is the process for our NUTRILITE Vitamin C Plus Extended Release:

SOURCE: Brazil

Our Vitamin C Plus Extended Release is a plant-enhanced vitamin C supplement made with natural acerola cherries grown at Amway’s agribusiness operation in Brazil. Acerola cherries are one of nature’s most concentrated sources of vitamin C. Natural antioxidants from lemons, oranges and grapefruits also are included in Vitamin C Plus Extended Release. Our  Brazil farm features 4,102 acres where we grow and process organic acerola cherries, watercress, picao preto and other tropical herbs and fruit.

MAKE: California, U.S.

The plant ingredients in Vitamin C Plus Extended Release come from dried whole foods, such as acerola cherries, lemons, oranges and grapefruit. For acerola cherries, our process includes an early harvest, the selection of improved varieties and color-sorting for fruit that is highest in vitamin C. We also use a gentle concentration process right on the farm, the majority of which is completed via reverse osmosis. This process only removes water, not phytonutrients, and avoids heat to minimize loss of vitamin C. The powder is packaged in sealed drums and shipped out to our manufacturing plant in California to be used in our products.

Computer-controlled scales measure the exact weight and amount of each concentrate powder. The final mixture is compressed into tablets, coated with a special solution for easier swallowing and inspected closely for cracks or chips. Finished tablets are sealed in specially-designed containers to maintain freshness.

DELIVER: Several markets, including Georgia, U.S.

NUTRILITE Vitamin C Plus Extended Release is offered in several markets, including the United States.  Deliveries to locations in the U.S. are made primarily by truck to four warehouses throughout the country. Shipping times vary based on location. Vitamin C Plus Extended Release arrives in the central part of the country in roughly one week. Off-shore deliveries made by sea to our center in Hawaii can take up to four weeks.

Did you enjoy the journey? You can learn about the process of other Amway products at Enjoy!


From start to finish

Vertical integration. Seed-to-supplement. Supply chain. Regardless of what you call it, Amway controls much of the process (and, in several cases, the entire process) when developing and manufacturing high quality nutrition, beauty and home products for the world.

By controlling as much of the process as possible, Amway is able to have heightened oversight of product quality – from the core ingredients that serve as the source of the products, to the manufacturing of goods in our 15 manufacturing facilities, to the complex delivery systems that allow millions of Amway distributors in more than 100 countries and territories to secure goods close to home or ship directly to the ultimate consumer.

The source/make/deliver process that Amway has built is truly unique. It is a point of pride for the company, its employees and Amway Business Owners and it is detailed in a new website called

The site helps to chronicle some of the many reasons why customers who buy Amway products from Amway Business Owners continue to make the company a trusted part of their daily lives.


Amway Startup

Every single day, someone launches their Amway startup. They are entrepreneurs. They want to control their own destiny. They are difference-makers.

But unlike many others who are attempting to set their own course, these entrepreneurs are backed by an $11.8 billion company. One supported by 21,000 people who are working hard to make that individual startup a success. These entrepreneurs are supported by more than 1,000 patents, 15 manufacturing sites, 75  R&D and quality assurance labs and a distribution network that is nearly unmatched in the world of business.

We want to bring that story to life. That’s why we have launched Amway Startup — a news site dedicated to telling the story of the backroom that supports Amway startups all around the world.  From stories on scientific excellence and new products to beauty and nutrition, Amway Startup will be your source for detailed coverage of the fuel that helps power Amway startups globally.

So, check it out here, and tell us what you think.


A shining example

“Where do we locate the new facility?”

It’s a question that faces many global organizations experiencing success and long-term growth, and a question that was magnified for Amway as it laid out its multisite, $375 million manufacturing expansion.

Amway settled on seven locations, including four in the United States.  But it was the determining factors behind the site selections that led Industry Week to chronicle the effort as an example for others, highlighting the impact of customer demands and sale locations in the supply chain process.

As Amway Chief Supply Chain Officer George Calvert told Industry Week, “Looking at our costs, we determined which costs were value added and which were not and for which products. There is no value add in paying duties or transportation costs, so manufacturing closer to the end customers makes sense. But there is value added in having our nutritional supplements, for example, made in the U.S. due to customer preference.”

To read the full story, click here.


Make-Up an MBA’s Life!!!

Editor’s Note:  This post was originally published on the Interns Expose Amway blog.

The beginning of the summer has represented an opportunity to pursue my dreams and it is the clearest example that I have succeeded in completing one of the goals that I set for myself when I arrived in Business School.

Two years ago when I applied to Kellogg School of Management, I described in my essays (and in my Business Week blog) how I wanted to become a brand manager at a cosmetics company to create holistic well-being in direct sales to use my talents in favor of improving the world.

The way I arrived at Amway was somehow unusual. As part of my plan B recruiting I continued to look at beauty companies, but searched for operations jobs to at least secure a change in geography and industry. A change of industry, function and geography seemed like a very complex challenge, because most companies would not trust a Chemical Engineer with 5 years of work experience in operations to become a world class marketer.

After a wonderful experience in Ada and an interview that seemed like a friendly talk with the Vice President, Director and Manager of Supply Chain, I received an offer from the center of excellence that I was uncertain to take. I had really liked the company, but I was uncertain of how taking that path brought me closer to my long term career goal: to become a General Manager who can eventually have more impact in the world.

Not willing to give up, I decided to seek advice from MBA’s who were in my dream job in the industry to see if an eventual transition would be possible or if I should stick to my plan to career change during the summer, even if it was in a startup company or scarifying the geography. That determination caused for me to cold call my current manager, an MBA from Duke University to ask her for advice. That advice request converted into an internship opportunity of what I, now call: my dream job.

Two weeks ago, I moved from Chicago to Grand Rapids, Michigan where Amway’s head quarters are located to become a brand manager MBA intern in the color cosmetics business.

My summer project involves working in a very interesting challenge that requires implementing strategic and tactical measures. Using creative, leadership, strategic thinking and analytical skills mixed with marketing, finance, accounting, design, and operations knowledge to solve it. This seems like the perfect opportunity to put to work every course I have taken in both of the programs that I am pursuing, my MBA and MEM.

To gain a rounded experience, it is as important as the internship challenge and project relevance to me, having fun during the summer and getting to know better the company’s culture and employees. For that, HR has made an excellent effort to bring together my fellow intern class. We have been involved in activities ranging from Intern Olympics and baseball games, to lunch and learns where we get to experience a department and other interns projects.

Additionally, HR did a great job in putting together an intern class which is quite diverse, we range between 19 and 28 years old, we hold different school majors from public communications to mechanical engineering, and are pursuing different disciplines in our internships and current graduate studies to solve different projects that contribute to the company transformation. We come from several parts of the world- did I mention that I was born and raised in Mexico? But I have lived in 7 countries in the past 10 years-  one of the most amazing things at Amway is that despite of this diversity, all of us have one goal in common which is succeed at our internship.

My experience at Amway has been one with many first times, something unusual for somebody who had spent over 5 years in the work force. This is the first time in my career that I received flowers in my desk on my first working day and that I was welcomed with a lunch by my entire department, when my team who is in New York attended via videoconference.  I believe, that explains why most of Amway’s employees have been with the company for double digit years.

I am really excited for the challenges of this summer, because now I have a new set of goals to accomplish for myself and a commitment to reciprocate the trust that my manager invested on me.

Is there any time when you dared to challenge the status quo to follow your dreams?


Looking back and forward

Editor’s Note:  This post was originally published on the Interns Expose Amway blog.

I’m approaching my first year anniversary as an intern here at Amway and it’s making me a little nostalgic. I’ve had the opportunity to work on so many projects throughout the supply chain, I thought y’all (did I mention I grew up in the South?) would like to hear about some of the projects completed and underway to help make our business run even smoother.

Last summer I began working on a project to help my department measure our performance more effectively to make sure we are supporting our IBOs to the fullest. I got to work with lots of interesting people from all over the company including the IT team, Supply Chain Analysts, and Planning. Our IT department is great and helps us with everything related to our information and technology transfer. The Supply Chain Analysts analyze (go figure) the supply chain to make our operation as efficient as possible. The Planning department is tasked to make sure all the Amway products from Scrub Buds to Artistry are sent all over the world to different markets. Note: I’m a little partial to Scrub Buds since they are one of the products I plan :) .

Currently, I am working on an exciting and fun project on Employee Engagement. We want to make sure that our employees are happy working here and that they want to work here at Amway. Although, I must say so far we’ve been doing something right since we have many employees who have been with the company 30 years or longer. The Engagement project focuses on health and wellness and encourages employees to be active and have a little fun. Some of the activities planned for the summer include a field day, fitness challenge, and perhaps a Wii Challenge. It’s refreshing to work for a company that values our health and well being and continuously strives to make Amway an excellent place to work. Check back for pictures from our Fitness and Health project, I’m sure it will be a blast!

I should be receiving my next project that I will work on over the summer in the next couple weeks. I’m looking forward to finding out about other areas of the company and having a new challenge. It constantly amazes me how we are always looking for the next project or process to work on to make us even better. I think it’s the drive to never settle and always keep improving that makes us the company we are.  What do you think makes Amway the company it is today? Is it our core values? Is it the opportunity Amway provides? I’d love to hear your thoughts on what makes us who we are.