Amway Customer Support Lends Their Support to Feed Hungry Kids

May 05, 2010

Submitted by Guest Blogger: Maryann Courter, Supervisor Customer Support

Amway Customer Support employees enjoy participating in a variety of volunteer projects throughout the year, from volunteerting at Gilda’s Club, to helping out at the Special Olympics spring and summer games, to writing Pen Pal letters, and collecting toys for the US Marines Corps Toys for Tots Drive.

There’s one organization, however, that we have supported for almost a year, Kids Food Basket.  Kids Food Basket is a relief agency in Grand Rapids, MI which provides after school meals and snacks to children that might otherwise go to bed hungry.

Once a month, crackers, raisins, M&M’s and other munchies are purchased in large quantities and a small assembly operation is set up. The next morning, the ingredients are all mixed together in large bins.  Volunteers gather early before work and establish a mini production line of mixing, scooping, bagging, sealing, counting and boxing.  Our goal is to produce hundreds of bags of trail mix for hungry kids that need a snack.  It takes 8 – 10 people to bag up all but one batch by 8:30 AM.  By 9:30, three or four people complete the last batch and clean up, wash tubs and put everything away for the next month.  We have a driver from Telecom who picks up the boxes and delivers everything to the west side of Grand Rapids, also on his own time.

We all have fun and even solve some work-related issues while gathered around packing bags of trail mix for the kids.

Teams assemble 600 to 700 trail mix bags each month.  Over 6,000 bags have been sent this year to feed kids who don’t get enough to eat every day when they leave school.

In addition to the trail mix project, we have 2 dozen people who decorate white paper lunch/supper sacks.  The decorated lunch sacks send a message to the kids that they are valued and that they matter.  Three or four times a year, 2,000 decorated bags will be used to send sack lunch dinners to hungry kids via Kid’s Food Basket.  Often, it’s the little things we do that actually mean a lot.


    • Norma Connolly says:

      what about the folks in tennessee caught in the flood?

    • Jesse Hertstein says:

      Norma, we have been monitoring the situation but don’t see a need for Amway to step in at this time since local agencies have been very responsive. Thanks for the question. It’s been quite a devastating flood.

    • Sangita Modi says:

      My amway account is not opening…Plz help me

    • AKHIL BORAH says:

      I am sending my Email ID please send my forget pass word

    • Jesse Hertstein says:

      Dear Akhil, please contact Amway India customer service at 080-39416600 to assist you. Thanks! JH

    • yougendhar says:

      please send me my pass word to my mail id……..

    • Jesse Hertstein says:

      Sorry, the communications team does not have access to passwords. Please contact the Customer Service team at Thanks! JH

    • kumari hemlata says:

      please send my password on the given email id

    • Jesse Hertstein says:

      Hi Kumari, please visit or your country Amway site to connect with our customer service department for any login questions. Thanks! JH


      My amway account not opening please help me

    • Jesse Hertstein says:

      Hello Arun. Please visit or your country Amway site and inquire with the customer service department, which should be able to help. Thanks, JH

    • Jesse Hertstein says:

      Hello Johan, please contact your local Amway office. Unfortunately we cannot provide login information over email.

    • Marine Galimore says:

      Je pense à aller à l’école en ce moment et je voudrais des conseils sur wheather ou non le programme que je devrais aller en vaut la peine. Je pensais qu’un forum technique serait le meilleur endroit pour demander des conseils car je ne connais personne dans ce domaine.

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